Definitions and interpretation
Data collectively all information that you submit to Engineering Entropy Ltd via the
Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies a small text file placed on your computer by this Website when you visit certain
parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below ( Cookies ); Data Protection Laws
any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR the General Data Protection Regulation (EU) 2016/679;
Engineering Entropy Ltd, we or us
Engineering Entropy Ltd, a company incorporated in England and Wales with registered number 11736109 whose registered office is at 165 Adnitt Road, Northampton, Northamptonshire, NN1 4NJ;
UK and EU Cookie Law
the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you any third party that accesses the Website and is not either (i) employed by
Engineering Entropy Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Engineering Entropy Ltd and accessing the Website in connection with the provision of such services; and
Website the website that you are currently using, www.engineeringentropy.co.uk, and any
sub-domains of this site unless expressly excluded by their own terms and conditions.
a. the singular includes the plural and vice versa; b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses,
a reference to a person includes firms, companies, government entities, trusts and
respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. 4. For purposes of the applicable Data Protection Laws, Engineering Entropy Ltd is the “data
controller”. This means that Engineering Entropy Ltd determines the purposes for which, and the manner in which, your Data is processed.
5. We may collect the following Data, which includes personal Data, from you:
How we collect Data
6. We collect Data in the following ways:
data is given to us by you; and data is collected automatically.
Data that is given to us by you
7. Engineering Entropy Ltd will collect your Data in a number of ways, for example:
when you contact us through the Website, by telephone, post, e-mail or through any other means; when you use our services;
Data that is collected automatically
8. To the extent that you access the Website, we will collect your Data automatically, for
we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.
Our use of Data
9. Any or all of the above Data may be required by us from time to time in order to provide you
with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
a. internal record keeping; b. transmission by email of marketing materials that may be of interest to you; c. contact for market research purposes which may be done using email, telephone, fax or
mail. Such information may be used to customise or update the Website;
10. We may use your Data for the above purposes if we deem it necessary to do so for our
legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below). 11. For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an
opt-in or soft-opt-in:
a. soft opt-in consent is a specific type of consent which applies when you have previously
engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out. b. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide. c. if you are not satisfied about our approach to marketing, you have the right to withdraw
consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
Who we share Data with
12. We may share your Data with the following groups of people for the following reasons:
a. our employees, agents and/or professional advisors – to allow our employees to contact
you under business pretences where required ;
Keeping Data secure
13. We will use technical and organisational measures to safeguard your Data, for example:
a. access to your account is controlled by a password and a user name that is unique to you. b.
we store your Data on secure servers. 14. Technical and organisational measures include measures to deal with any suspected data
breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: email@example.com. 15. If you want detailed information from Get Safe Online on how to protect your information and
your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
16. Unless a longer retention period is required or permitted by law, we will only hold your Data
18. You have the following rights in relation to your Data:
a. Right to access – the right to request (i) copies of the information we hold about you at
any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why. b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete. c. Right to erase – the right to request that we delete or remove your Data from our
d. Right to restrict our use of your Data – the right to “block” us from using your Data or
limit the way in which we can use it.
e. Right to data portability – the right to request that we move, copy or transfer your Data.
Right to object – the right to object to our use of your Data including where we use it for our legitimate interests. 19. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the
processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: firstname.lastname@example.org. 20. If you are not satisfied with the way a complaint you make in relation to your Data is handled
by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/. 21. It is important that the Data we hold about you is accurate and current. Please keep us
informed if your Data changes during the period for which we hold it.
Transfers outside the European Economic Area
22. Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. We also share information with our group companies, some of which are located outside the EEA. 23. We will only transfer Data outside the EEA where it is compliant with data protection
legislation and the means of transfer provides adequate safeguards in relation to your data, eg by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America. 24. To ensure that your Data receives an adequate level of protection, we have put in place
To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.
Links to other websites
25. This Website may, from time to time, provide links to other websites. We have no control over
Changes of business ownership and control
26. Engineering Entropy Ltd may, from time to time, expand or reduce our business and this may
Law. 31. Before the Website places Cookies on your computer, you will be presented with a message
bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Engineering Entropy Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended. 32. This Website may place the following Cookies:
Type of Cookie Purpose
Strictly necessary cookies These are cookies that are required for the operation of our
website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
33. You can find a list of Cookies that we use in the Cookies Schedule. 34. You can choose to enable or disable Cookies in your internet browser. By default, most
internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser. 35. You can choose to delete Cookies at any time; however you may lose any information that
enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
36. It is recommended that you ensure that your internet browser is up-to-date and that you
consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings. 37. For more information generally on cookies, including how to disable them, please refer to
aboutcookies.org. You will also find details on how to delete cookies from your computer.
remedy will be deemed a waiver of that, or any other, right or remedy. 41. This Agreement will be governed by and interpreted according to the law of England and
Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
You may contact Engineering Entropy Ltd by email at email@example.com.
08 April 2019
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.
We use the following strictly necessary cookies:
Description of Cookie Purpose
We use this session cookie to remember you and maintain your session whilst you are using our website